*** COVID-19 ***

COVID IS STILL WITH US

   

Although restrictoins have been lifted, we are still mindful that COVID has not gone and we are now in a pgase of having to learn to live with this Virus.

We have undertaken risk assessments and have no option but to continue with some   SAFETY MEASURES   in our Practice to protect our Staff ,   you our Client.

SAFETY MEASURES

 

We will continue to be controlling access to the surgery on a pre-booked basis including for repeat prescriptions .   On arrival you need to phone the Receptionist from outside of the surgery .  

The size of our consultation rooms are such that we need to control interactions between our staff and Clients .   We will require you to wear a FACE MASK in the Consultation room with the Vets and Nurses ,   We still offer an alternative, if you wish to not wear a mask or prefer not to be in the consulting room with us by offering full involvement through the use of telemedicine   -   you will be in a separate Isolated & Sanitised room ,   where you will be able to see by a live video link the full examination of your pet by the veterinary surgeon and are able to fully discuss your concerns and our findings and all the treatment options .

BVA / KC/ ISDS eye examination and certification are being undertaken but appointments are strictly limited to allow us to cope with the current demands for our Consultation appointments .   As eye examinations are undertaken in a dark room ,   Clients will not be allowed in the Counsulting room nor is the telemedicine an option .